Yes they do. I have at times. But here is the difference: When you have ALL OF IT, all at once, everything changes. Now you can GROUP-BY-TYPE. You can CATEGORIZE. You can MOVE GROUPS from one area to another. You can DENY-ALL from a category. It is not just a small window of data here. It is also with the addition of POWER and PERMISSION. Call centers have VERY LIMITED powers to do things for a good reason. Everybody can only do a few things. To be able to view ALL OF IT, from the TOP DOWN and ACT UPON the data that can affect millions with a simple change in the WHOLE DATABASE, it simply does not compare.

Yes they do. I have at times. But here is the difference:
When you have ALL OF IT, all at once, everything changes. Now you can GROUP-BY-TYPE. You can CATEGORIZE. You can MOVE GROUPS from one area to another. You can DENY-ALL from a category.
It is not just a small window of data here. It is also with the addition of POWER and PERMISSION. Call centers have VERY LIMITED powers to do things for a good reason. Everybody can only do a few things. To be able to view ALL OF IT, from the TOP DOWN and ACT UPON the data that can affect millions with a simple change in the WHOLE DATABASE,
it simply does not compare.

—-
I’ll give a recent analogy: TikTok.
Oracle holds the entire database of TikTok videos.
Bossman at 10:30pm on a Saturday night said: “Shut it off.”
And that’s it. It’s gone. And when they turned it back on, it took many hours to fully get back up and running because databases aren’t flat – they’re all interconnected in relational ways and it takes a while for it to start humming again.
Now, there are MODS in TikTok that could ban individual videos. Or do things with whole accounts.
But few have the power to turn-it-all-off or delete whole swaths of accounts.
Scope. I think that’s the magic word here. The scope of power they have is unthinkable as to the reprecussions of even small single changes.

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