Oh it did though. Consumer expectations are that a corporation will provide the products that we desire with the quality and prices we expect to see. It is part of the consumer/corporate relationship. Violation of expectations can result in consumer backlash. However, in the case of the Will Smith 10 year “ban”, that’s not a response to cancel culture per say: there was some GRUMBLING but nobody wanted Will Smith to be kicked out or banned or criminal charges put up for it. Oscars overreacted but felt they should do SOMETHING to cover their asses; it was speculative response from a group anger that was not present.

 Oh it did though. Consumer expectations are that a corporation will provide the products that we desire with the quality and prices we expect to see. It is part of the consumer/corporate relationship.
Violation of expectations can result in consumer backlash.
However, in the case of the Will Smith 10 year “ban”, that’s not a response to cancel culture per say: there was some GRUMBLING but nobody wanted Will Smith to be kicked out or banned or criminal charges put up for it.
Oscars overreacted but felt they should do SOMETHING to cover their asses; it was speculative response from a group anger that was not present.
It’s not even much of a ban really.
Can’t show up there for the ceremony on TV for 10 years.
He voluntarily withdrew from the organization; he wasn’t kicked out.
So, it sounds like a gentleman’s arrangement.

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